Navigating the vast pool of contractors and remodelers can be daunting for homeowners seeking trustworthy and reputable professionals. Dana King of Dana King Design Build Remodeling shares 10 crucial tips to help you find the best fit for your project.
1. Certifications and associations matter. Start by checking whether the remodeler belongs to professional associations such as the National Association of the Remodeling Industry (NARI) and holds relevant certifications. “If a remodeler is part of NARI, it shows they are making efforts to stay updated with industry innovations and standards,” says King. Earning a NARI certification involves passing a rigorous 200-question test and intensive training, ensuring the remodeler is well-versed in both design and feasibility.
2. Be realistic about cost estimates. During consultations, gather ballpark pricing information to compare against industry benchmarks. King recommends referring to Remodeling Magazine‘s annual Cost vs. Value Report, which provides data on average project costs across the country. The report can help you understand whether the remodeler’s pricing is in line with market standards. An experienced remodeler should be able to provide a rough understanding of typical costs or point you to third-party data.

3. Use quality products. Ensure your remodeler uses top-notch products, especially for critical areas such as waterproofing. “Quality products like Schluter Kerdi board in bathrooms are essential for longevity,” King says, “and stand up to the test of time.” Avoid remodelers who use untested solutions. Be inquisitive, and ask the remodeler why they trust the products that they specify.
4. Look for workmanship warranties of 5–10 years. A robust warranty is a sign of a reputable remodeler. Dana King Design Build Remodeling offers a 10-year workmanship warranty. Many reputable remodelers also offer five to 10 years. “Your remodeler should be an advocate for you, long after the project is complete,” King says. For instance, Dana King Design Build Remodeling once identified a recalled garbage disposal in multiple projects and made sure all were replaced, demonstrating a commitment to client safety and satisfaction.

5. Future-proof your home. Consider remodelers who plan for the long-term, especially for aging in place. Universal Design Certified Professionals can make your home adaptable to future needs, particularly in critical areas such as bathrooms. This forward-thinking approach can save you from costly modifications down the road.
6. Teamwork makes for seamless execution. Hiring a design-build firm, such as Dana King Design Build Remodeling, that will manage the entire project in-house or with trusted partners ensures that design and production are aligned from the start, avoiding common pitfalls of hiring separate designers, trades and vendors. Not only is it a more seamless experience, but the outcomes are also optimized by dynamic teamwork. This approach to remodeling enables the remodeling firm to leverage working relationships in your favor while leaning into problem-solving, timely schedules, and creating the best outcome.
7. Expect on-time and on-budget performance measures. National data suggests a 5 percent cost overrun and 95 percent on-time completion rate as benchmarks for successful remodeling companies. King recommends asking remodelers for their performance data upfront. Her firm prides itself on thorough due diligence and internal accountability, keeping cost overruns below the industry average. “Projects of any significant size are bound to have some unanticipated costs,” says King. “However, budgets and timeframes are contained and design elements are maximized by thorough planning.”

8. Double-check insurance coverage. Verify that the remodeler and their subcontractors carry workers’ compensation insurance. Ask what their process is to verify that all trades have current insurance coverage. This helps protect you from liability in case of accidents during the project. A remodeler who takes on this responsibility demonstrates professionalism and reliability.
9. Look for positive reviews and testimonials. Customer reviews provide valuable insights into a remodeler’s work quality and client satisfaction. Look for testimonials on the company’s website, social media, Google, and Angi. Positive feedback from previous clients is a strong indicator of a trustworthy remodeler. Dana King Design Build invites prospective clients to review video testimonials found on its website.
10. Expect a personal connection. Beyond credentials and reviews, you should feel some sort of personal connection or relationship of trust with the remodeler. Check out their portfolio to see what kinds of projects and styles they do. “It’s important to feel like the remodeler understands your needs and that you’ve developed a good relationship,” King says. Her firm invites prospective clients to meet the team and build a rapport, fostering trust and comfort. Repeat clients have come to rely on the Dana King team to help them with multiple projects as their home improvement needs evolve.
This post was created by SLM Partner Studio on behalf of Dana King Design Build Remodeling. For more information, visit Dana King Design Build Remodeling’s website or call 314-914-2840.