Everybody needs an advocate, but an advocate becomes even more critical when you live in a nursing home, assisted living community, or residential care setting. When faced with entering long-term care, community members call VOYCE connect. Staff can answer questions about levels of care, provide lists of customized resources about appropriate facilities, and refer callers to qualified professionals to support them through their long-term care journey.
Volunteer ombudsmen help residents solve problems in long-term care. Residents receive help with complaints about meals, unanswered call lights, even severe abuse and neglect cases. On the other end of the spectrum, VOYCE also advocates in Jefferson City for resident rights such as the right to have visitors and place a camera in their rooms. VOYCE provides free, educational webinars monthly and just launched a friendly visitor program called Friendly VOYCE. Volunteer ombudsmen, committee members, and friendly visitors are always needed to join VOYCE as advocates.